Frequently Asked Questions

Please read our FAQ before sending us a message.

The shipping costs may vary, depending on from which country the order is placed.

We ship with DHL Carrier with charges from 7€ to 33€. 

All shipping costs will be displayed in your cart as soon as the payment is proceeded.

 

For orders over 200€ we dont charge any shipping costs. Cheers.

We accept following payment methods: Apple Pay, Google Pay, Visa, Master, Paypal, Stripe, Sofort-Überweisung, Bank Transfer and Klarna.

For national orders within germany it takes about 5-8 business days.

For orders within europe it takes about 8-10 business days.

For orders outside europe (Asia, United States of America. etc.) it takes about 10-12 business days.

Please allow some extra time due to the pandemic and depending on order volume.

Each garment is handpicked and crafted, so that we make sure, that you will love our products.

 

All data we receive is stored and secured by SSL on our own server. We use the latest technologies to secure your data and payment information. 

After receiving your order, we will hand pick your wished garment and finish it exclusively for you. Each garment is finished handmade and with love, so that every product may vary a little bit from the others. We make sure to fulfill everything to our highest standards in order to satisfy your expectations.

Of course you do. Every order contains a printed invoice, or a invoice send by email. If you need anything else. Just hit us up with an email. Thank you.

Please Send us an email

For any contact or inquiries, please send us an email to:

info@dinhastyclothing.com